From Smart Wifi to Smart Bro

May 8, 2006 by mukamo 76 Comments

From a local PC Forum

kaya nila pinalitan yung pangalan nila kasi ang “WiFi” ay misleading sa actual na technology na ginagamit nila.

fixed wireless internet sila (broadband using antenna pero lan parin ang pasok sa pc)

yung wifi naman gamit ung 802.11a/b/g protocol. access point to wifi card ang interface nyan

napagsabihan ata sila ng wifi alliance and they decided to rebrand their product

pero before nila pinalitan dami nila inayos/upgrade sa base stations kaya panay dc, no connection. ewan ko lang ngayon hehe

Some also say that the rebranding was because Smart Wifi now has a bad reputation due to poor services to its subscribers.

Filed Under: Computers, Technology

Follow us on Twitter ==> Follow @mukamo

Comments

comments

hacked

the smart wifi was just a marketing idea, imho. para maengganyo yung mga taong itry yung service nila. mayabang nga naman pakinggan na naka-wifi yung isang user. hehehe.
Jut

totoo yan,

I being a Smart Wifi (Smart bro na ngayon) client, talagang mabagal ang service
nila, although mabait naman yung mga tao sa support nila. Puro support ticket,
then it takes weeks para mapilitan sila pumunta sa bahay. I think ang pagigiging
puro DC depends on the cellsite. Just this moring, nagpalipat kami ng cellsite.
Kasi mabagal yung connection namin from the previous cellsite (150kbps) ,ngayon
300++ na nag speed, but unfortunately, madalas DC ang connection (unlike sa mabagal,
pero tuloy-tuloy).

So what else? Smart Bro. is overselling in my view. Too much customers sa
bandwidth na allowed sila. Pinalitan nila ang name ng Wifi to Bro… tama ka… yun nga
nga. Sira na ang name ng Smart Wifi. Kahit saan ko ipareview, 90% says ta*,
o panget yan. Mag globe ka nalang..

Sana gumanda lang ang connectivity, ok na lahat.
himourasan

ganun parin swanget ng serbisyo.. 10 days na akong walang internet.. sa kanila daw problem monitor ko lan ga daw kung may pag babago at sabihin ko lang daw sa kanila kung gusto ko ng update.. WTF
graille

every negative comment for smart wifi (or smart bro…whatever) are all true. talagang hype lang ang ginagawa ng smart, not to mention that meridian was behind all of these pero di man lang nababanggit. those people at tech support sucks. scripted ang mga sagot, even follow ups lang, ibabalik ka sa troubleshooting. but if you can find a contact from meridian (the guys who do the dirty job for smart), mas maayos kausap at mas may sense.
ALdo

oo tama. badtrip talaga yan smart na yan. pero teh past few montsh ok ang connection kaso lintek sa bagal. yun cnasabi nila na 256 until naw hidne ko pa nararamdaman. and tama yun mga tech supprt agents nila eh mga scripted and sagot at puro sorry lang ang alam isagot. pag nag followup ka tama din kayo iababalik ka nila sa walanvgyang troublshooting na ilan beses ko na sinabi na kaya ako tumawag sa kanila dahil ginawa ko na lahat ng basic troubleshooting. I-try nyo paikutin yun agent about techy stuff sa IT na connected sa networking tgnan nyo hinde makaksagot yun agent. hehehe

eto ang pinaka favorite ko nas tanong sa kanila….

ME: baket hidne ako makasend ng email using your connection?

AGENT: ano po ba ang email add nyo sir?
ME: me@myurl.com

AGENT: sir paki try po sya E-login sa SMARTWIFI webmail naten. eto po ang URL MAIL.SMARTWIFI.com

ME: baket ko naman Ellogin yun webmail account ko sa website nyo? hinde yaat pwede yun

AGENT: Sir ganun po talaga, dapat smartwifi lang po ang gagamitin nyo na email account. otherwise hinde po talaga pwede. Bibigyan ko nalnag po kayo ng email address.

hehehe kita nyo na. hinde marunongyun mga agent.. hehehehe
BLAH

grabe sobrang bagal ng connection ko since last night pa! i checked my connection speed on globequest and to my surprise 9 kbps lang! tapos this morning mabagal pa din so i checked it again, 27 kbps!!! i already sent an email to smart bro pero until now wala pa din response! i need to update our website – and for some stupid reason, the page wont load even if im connected on the internet!
Syrold

Mga TSONG DAPAT IBALIK NG SMART BRO ANG PERA NATIN KASI BWISIT SILA ANG BAGAL BAGAL NG CONNECTIION DI WORTH UNG BINABAYAD NATIN GS@ KO MAG PLDT N LANG OR KAHIT GLOBE…….

DI PA AKO MAKAKUHA NG REBATES BWISIT TALAGA SINIRA PA NILA COMPUTER KO KAYA REFORMAT TULOY AKO NG REFORMAT BWISIT TLAGA…
Tinkerbel

Smart bro is actually a service of pldt. Nung nagpa install ako, d na dumaan
sa smart, that’s why siguro magulo ang service operations nila.
http://treborarecoid.netfirms.com Akira

Potek… need ko pa naman magpakabit ng connection sa bahay kasi kailangan sa work. and SMart Bro was one of my PRIMARY CHOICES.. I Guess not any more… hehehe.. thanks guys…
Scofield08

Don’t you ever try to get Smart Bro. This is one of the worst service that you can get. I just subscribed about 2 months ago. Sabi kasi ng friend ko maganda daw(???).

Reasons:
1. It took them 2 weeks before re-installing my connection.
2. They have a customer care service that doesn’t know what they are doing. Parang meron lang binabasa yong mga tao nila na paulit-ulit lang pag tumawag ka.
3. Pag malas ka and you need to relocate…you have to pay P2,000 but without an assurance na me connection sa lugar mo. Pag walang connection sa Smart na yong P2,000 mo.
4. Kahit wala kang connection o mabagal…pwede mong pa disconnect BUT YOU HAVE TO PAY THE 12 MONTHS – IN SHORT P12K.
5. Don’t be fooled by those Meridian people…kasi nag-offer na rin sa akin yong mga yon ng ganong service…for P1k, pero pag nakabit na nila at nawalan ka ng connection…intay ka ulit forever.

Just my two cents…

DO NOT GET SMART BRO!!!
JB Galvez

hi people. i recently purchased a linksys broadband router and i need help with configuring it for SMART BRO. the people i talked to on the hotline were not able to help me at all. hope someone reading this could.

thanks in advance.
epsilonian01d

SMART WIFI is really f u c k e d up. For more than 2 weeks, i really cant surf and do my work properly.. ive been calling up their tech support for the past 3 days, but it seems that all they can say is that theyll just put a “follow up” on their reports and escalate it to someone… what a lousy ISP if you ask me guys… cant really do any good with this kind of connection… as a suggestion, all of the SMART WIFI/SMART BRO subscribers out there, CHANGE YOUR ISPs!
http://yahoo.com smart bro user

hi to smart bro or wi-fi… ive read a lot of comments with
your service… and they are all negative nothing to tell about
a good service… I want to share my experience with smart bro..
I also experience their very slow action for the complaints…
I told the operator that i experience disconection from the
server and a very low signal i received… they told me that it
would not last for a week and they will fix it..
bit now its month ago and still experienced the same problem..
Smart bro must should do something… I still beleive that you can
can give a better service to your subscriber.. thanksss
jiovanni

wow smartbro galing! wohooooooo believe ako fater wireless pla ang hina putol putol internet ko saka mag online game ako palagi dc kasi putol putol ang smartbro pangit
gerry greenman

Smartbro,smartbrothers,smartwifi ,smart,smartbroonline ,smartbrothers online.who are they?
they allso get their smpt mixed with their smtp mixed in their emails also pop ,pop3 ,pop.smartwifi.com.ph ,pop3.smartwifi.net and so many more in their emails .I even got in and out for xpress as pop.smartwifi.net .
bat

waaaaaaaaaaaaaaaaaa di ako maka laro ng online games ng maayos!!!
palaging dc!!!
amp!
http://www.jammersclub.tk clc

hello guyz!! i see all your comments… and i also experience that for about 1 month.. and i always called the operator for technical support and still got the dc prob.. in the internet… but on last week of June.. i experience that the internet connection is back to normal.. and the speed is much faster.. I research and knowing that they upgraded there service for better performance… first week of July the connection is really amazing.. i can play Tantra while others is watching buffering movies like in youtube & dailymotion.. i was amaze i got only plan 999 of smartbro with 10 PC’s.. sharing internet connection.. and we only got 256kbps to 384kbps connection… why it is 384kbps? because smartbro stuff said that the connection of smartbro reaches 384kbps.. with good weather and good system performance..
http://www.busyathome.com Money Man

I am not sure with you but lately, we are experiencing login problems with SmartBro. Everytime we open the PC to connect, it is redirected to Smart login page and laging nag ta time out bago makaconnect, naka sampung disconnection / timeout ang nangyayari.

Kayo rin ba ganun? Kainis na e. Forever naman ang customer service hotline pag tinawagan mo. Forever kang maghihintay sa tagal nila sumagot ng phone.
Mr.yoso

HI to all, mga igan relax lang tayo. Talaganag ganyan ang buhay. Talagang merong mga tao o capitalista na ang alam lang eh manloko nang kapwa, katulad ng Smart Bro, mahipit ang mga nakasaad sa kontrata nila at lalong-lalo na ang kanilang paniningil. Kaya…………..
lumipat na tayong lahat sa broadband na dsl, pldt o globe, mas ok pa dun. Wag na nating irecommend ang smart bro sa iba. Have a nice day to all.
Orly

I’m very,very,very disappointed in your service. It took me 2 hrs. to connect tonight. And I would like to terminate our contract. You
just like to milk your customers. patext-text pa kayo if we are delayed in our payments. You did not deliver the service you promised to deliver. Putol-putol ang connection laong-lalo na pag UMUULAN,everytime na mag=iinternet kami. Mayabang lang kayo. pa wifi-wifi pa kayo, walang kuwenta naman! I do not wish to continue my subscription any more. We do not BREACH THE CONTRACT, YOU DID! All negative feed backs to all of you! SMART BRO-KEN!!!
thang

Hey guys im always havin problem with smartbro.Ayaw ko na nga bayaran..ang bagal ng connection ko.lagi pa nawawala.pag d mo need ok siya pero nag kailangan mo bigla nalang man no connectiity.kakapagod tumawag sa hotline nila.I tried na manghingi ng rebate ewan ko lang kung maaprove..kakapikon super slow.
patrick

amp….. ang bagal ng smarft whooo………………. hindi na din ako makapaglaro ng ol games
http://yahoo.com mary ann

ang cashier sa tagum city Mr.enel de castro parang may ari ng smart kung umasta.liability ng company.dagdag perwesyo sa customers.aside from matagal magmail ng bills ang branch.astig pa ang walang modong ito.smart pakicheck mga tao nyo.gandang itsura lang wala naman sa public relations.
http://yahoo.com mary ann

gusto ko lang ipaalam sa buong mundo na isang cashier diyan sa smart tagum city branch kailangan ng seminar sa public relations.di pwede yung porma lang . ang galang tingnan.pero pag sa customers lalO na kung sa tingin niya poor eh walang modo.calling mr.enel john de castro.kamaganak siguro ni noli/ kaya astig |
http://yahoo.com mary ann

PATI PALA COMPANY NG SMART SIRA DIN.PAULIT ULIT BAGO MAKASEND
http://yahoo.com mary ann

cashier sa smart tagum NCCC mall.walang modo
juliu

buti nga sa inyu eh 9kbps eh. . . sakin 1 or 3 kbps lang un connection. . . pano ko matatapos un thesis ko nito? amf nmn tong taga smartbro. . . and laging DC. . . sana kundi man ibalik un pera ausin man lang un connection para kasing nakakaloko na yan paulitulit na problema eh. . . nakakaasar lang tumawag kasi laging sasabihin mahina daw un signal sa nasasagap ng antena. . .

so please ausin nyu nmn un trabaho nyu mga smartbro. . . pangit nmn kun mawalang kau ng costumer dahil sa pangloloko nyu. . .
suckdex

tama kayo nakaka-inis talaga ang service ng smartbro! On my first month na naka-subscribe sa kanila mabilis talaga pero on the 2nd month up to now wala talaga napaka bagal. Balak ko na nga mag-change provider pero iniisip ko lang yung contract na 1 year di pa kasi ako abot eh, ok lang kaya kung wag ko na bayaran para mapilitan sila na i-terminate na lang??? nakaka inis kasi eh.
http://www.mukamo.com dammit_smartbrooo

quote..# suckdex Says:
August 25th, 2007 at 9:45 pm

ok lang kaya kung wag ko na bayaran para mapilitan sila na i-terminate na lang??? nakaka inis kasi eh. …..(end quote)

kakasohan ka nila tol…

ang laki tlga nang pag sisisi ko nang nag pa connect ako sa smartbro(wifi) SUBRANG BAGAL,PALAGING WALANG CONNECTION,ANG NAKAKA INIS TLGA UN MAYRON NGA CONNECTION KASO PUTOL PUTOL HINDE PA NILA PUTOLIN PARA MASAYA NA….

pero malapit na matapos ang contrac ko sa knila na 1 year PAPAPUTOL KO AGAD ITO tapos pa connect sa GLOBE wala pa kasing masamang comment sa globe eh..

hindi ko tuloy na eenjoy ang game na favorite ko…

NOTE..wag tlga nyo try mag pa connect sa smartbro(wifi) sakit lang ng ulo bibigay sa inyo…
Arsen

hmmm too many negative opinions and suggestions…. maybe you had bad lucks guys… i’ve been using my smart bro for 9 mos now… i get what i paid for (I’m Lucky!!!) hehehehe anyway my suggestion is… before subscribing to SBRO, try to survey or find out if spot/site is reliable in your place… and that’s what i did… the site is just behind our backyard! hehehehe I’m really lucky. and try to browse the net on how to fix numerous problems with your connection… so many smart people around the net who could help you and not those people from Bro’s Tech Support.! :D By the way… I’m from Pampanga. Peace Out!
segway

sa mga techyyyy jan buti pa nga kau may connection e aq tsaga tsaga sa 115kbps ng bayan span sa ayugan ocampo camarines sur weh sna paki-lakasan naman
smartbro sucks

smart bro sucks! nasira na ung pc ko dahil sa inyo, 3months na ko may bill pero hndi ko na bnbyaran dahil hndi ko naman nggmit kc nga cra ung pc ko…tapos ngaun gs2 nyo ko pbyarin ng kung ano-ano..bakit ko bbyaran ang hindi ko namn ngamit at kahit may connection sobrang bagal naman..at ampanget ng cs nyo…iba iba kayo ng sinasabi..sana tlga magsara na kau!i always pay on time before butu u dont give d service i deserve..pls lang NTC aksyunan nyo ang mga complaints namin..at cla pa may ganang magdemanda ha!
smart_sucks

want to turn off my airborne access, kaso laging failed ung mesage. been trying for almost 4 days na. smart really sucks.
dumbbro

Now that the NBN-ZTE scam has been uncovered. I believe that the SMARTBRO scam should be investigated by the government. I don’t have the right figures but I believe that SMART is stealing millions from its SMARTBRO subsribers. SMARTBRO / SMART is the number 1 swindling private company in the Philippines. HOY! mga binoto namin na mga politicians! Gising! tulungan nyo kami mga consumers sa mga panloloko ng SMART Telco. HOY! MGA SENATORS AND CONGRESSMAN pls lng mag trabaho kayo para me pakingabang naman kayo sa taong bayan! Sa United States ang tawag sa ginagawa ng SMART Telco ay “Anti-Trust”. Pinapatay ng SMART ang ibang Telco sa pinas para sila nlng ang maiiwan. If we let SMART telco continue to monopolize the ISP’s here in the Philippines we will all surely lose. KAWAWANG PINOY.
http://gamerzplanet.net rAYMOND

SMARTBROLOK..!!!!!!!!!!!!! PUTOL PUTOL NET KO SHET!!!
ANO BA ANG DAPAT GAWIN DITO PARA MAAYOS.?
BRAND NEW VICTIM

It’s about time the Senate should intervene and investigate this problem.. So much trouble has Smart caused their subscribers. I say we all stand as one and bring this matter to the Senate. What’s the difference between ZTE and SmartBro? Wala diba? puro pangga-gancho lang! Highway Roberry in other words.. Poor hardworking pinoys ginagatasan lang ng mga mayayamang kapitalista.. Di pa naman masyadong malaki problema ko sa Smartbro ko but im anticipating for the worst..
Blue Sky

waaaaa..uu mabagal!!..sobra..well, try ko P999 SmartBro bilis kabit..mabilis nga yung installation…384kbps..pero,,pagkatapos ng 4 days,,sobrang bagal!!..T_T…tae…ginagawa ko na lang gumagamit ako ng ibang browsers,firefox,mozilla atbp para bumilis..tae….katabi pa naman namin ung cell site
carl p

SMART BRO REALLY SUCKS . SA ISANG CELLSITE 25 KAYONG SUBSCRIBERS KAYONG NAGHAHATI . UNG 384kbps na sinasabi nila eh 48KBPS lang tlaga .

kb/s(ung inaadvertise ng smart bro is really kilobits per second)
KB/S(ang tlagang ginagamit na common unit sa memory ng computer)

1KB/S=8kb/s

SOBRANG BAGAL SA AMIN EH Wla PA Sa 1/4 ng DIAL-up connection . ayaw ko ng SMART BRO. DONT BE FOOLED!!!!1
Spydey

dpende kasi sa location ng bahay yun… kelangan hotspot para mabilis.. signal kasi ginagamit dyan eh.., kung maraming building at bundok sa paligid ng bahay mo, mabagal talaga connection………
idemanda ang smart

Isa na rin ako sa biktima ng Smart Bro na yan. Sa mga nag-iisip magsubscribe, WAG NA! Masstress lang kayo katulad namin.

Kung walang contract na one year, nagpacut na ko ng Smart Bro. Tapos ung *1888 nila, wala ring maitulong sa yo. Kung anu-anong alibi at minsan pa sasabihin lang na ifoforward sa ibang dept ung concern mo at mghintay ka ng tawag nila. Good luck!

Nagbabayad pa ko para mag-internet sa labas. E unlimited ung binabayaran ko sa kanilang 999 na useless!!!!!!!!!!! Rip-off talaga!!!!

Puede bang ipa-Imbestigador tong Smart Bro na to para wala na silang maloko?
idemanda ang smart

I got this from borgie of pinoytechblog. It’s long, but informative.
He works for or used to work for Smart (Bro) and explained why Smart Bro has poor connection.
So we can say RIP-OFF talaga ang Smart Bro. Smart, return our money and dont make us pay for the remaining months!!! Your contract is your strategy to retain your victims.

Tama kayo mga subscribers, kagaya ko agent pa naman di ako nagpakabit ng smartbroken na yan.Ang dami kung nabasa halos Mga Negative Comments about this broadband service.Kahit mga Clients ko wala pang 1 week ayon txt ng txt sa akin wala daw connection.As an agent alam ko lahat tungkol sa wireless internet or wireless networking.I do have my own wireless setup like as bridge…configuring the canopy settings, Ip dynamic Ip, router, sharing, etc etc. At ito mga SmartBroken…Nagshare kayong lahat sa isang server yun ang reason bumabagal yung connection nyo..lahat nang Pc users ngayon marunong ng magdownload.1 cellsite has 6 servers on it..kaso pag ikaw ay napunta sa server na doon marami ang user na mahilig mag download don ka mabubwisit.Kahit nga wired connection bumabagal pa naman, how much more if it is wireless tapus shared pa.1 server 384kbps lagay natin 20 users lang tapos 10 users doon mga mahilig mag download…hahahahaha.Ito ang sabi ni Smart 384kbps..yun ang speed advertized speed nila..hindi 384kbps per subscriber…384 pinaghatihati ninyo lahat ang server na may 384 bandwidth at isa pa walang CIR o commited Information Rate na binigay ni Smart..so pag downtime talagang down ang speed mo hanggang 2kbps.So dapat magbigay cla nang CIR kahit half of the advertzd sped nila pwedi na.If you want to have internet connection with CIR subscribe to smart corporate o enterprise edition 388kbps with CIR at email add at php 2,200 or 588kbps @ php6,200/months yun talagang may CIR at both has its own Dynamic IP, kagaya ng Bro na yan Static IP lang yan naka DHCP kasi shared bandwidth at connection.. Ano ? did you get my point?I hope malinaw lahat so if your planning to get 1 then accept the conditions.If you are an IT or a computer wizard make sure you know your canopy IP at saka Server IP para naman ma check mo always yung connection mo.
http://natalie1981.blogspot.com Natalie1981

Smart being a PLDT company suffers from the same problems. They give all the hype for their products then leave you when it fails. My father put up an internet cafe and subscribed to the PLDT DSL Biz, we were exasperated with the service, walang connection then they didn’t send their technical reps, we were losing money so we decided to switch to MyDestiny. We informed PLDT through email then they tried to charge us with a disconnection fee. My father is a lawyer and I’m taking up law, wag kayong matakot sa disconnection fee nila. You can always report them to NTC and DTI. Sila ang di makapagcomply sa obligation nila so YOU are the one entitled to damages and not them. We should file a class action suit against PLDT, sa US di pwede ang ganyang service.
http://wapita.ph.gd weng

hello guys, smart bro din ang connection ko sa bahay. actually tapos na ang 1 year contract namin dun, sinabihan ko si mama na palitan na lang ng globe or other dsl kasi ang panget talaga ng connection as in. pero wala akong magawa, smart bro lang yung pinakamura sa lugar namin.

pero the heck, kung tutuusin mas lugi sa smart bro kasi nagbabayad ka on time pero lagi naman dc ang internet. walang quality! unlike others na ok lang kung medyo mahal basta tuloy-tuloy at mabilis ang connection diba??!!!!!!!

takte.
opaw

guys ang ganda ng connection ko dito sa haus, SMARTBRO sorry kau…………
Emmanuel Co

Smart Bro is a rip-off. I switch to Globe 1.5mb, 999.00/mo free pa ang wireless router.
Emmanuel Co

Demand your rebate from Smart Bro written in black & white or else walang kyenta sa telephone lang. They will deny everything pag sa phone lang.
walanghiyangsmartbro

Eto nakakainis. Recently lang, nagpakabit ako smartbro mga around dec 6 2007. It so happened that i need to transfer to another city. Sabi pa ng agent nila, hindi nila makita ung new address ko sa map nila. what the f**k? around city proper? Hindi makikita? Good God! hindi naman from city to mountain ang relocation. CITY TO CITY!
nakakainis!
Sabi pa, ma’am magtanong2 ka po sa mga kapitbahay nyo if may smartbro. P*ta. Ano yan? house-to-house? buong village?
tokmol

tang ina wifi yan pag di makaconect sugestion nila reformat ok lang sila bakit irereformat yung pc internet connection ang problema
ann

hello po, ngaun ko lang nabsa lahat ng comments nyo bout s smartbro im too late na..nkpag apply nq sa smartbro,and bnbsa ko plng mga comments nyo prang auq na kso nka contract n xa db..try p rin and2 n 2..add nyo ako sa friendster ko chabs214@yahoo.com,babalitaan ko kayo bout sa connection q..
Lock-In period just waiting to expire

isa lang ang naiisip kong magandang benefit d2 kay bro. halos matututunan mo lahat ng troubleshooting sa PC. kc kala mo may problem pc mo. pag hindi ka marunong magreformat at magreinstall windows matututunan mo. In the end you will discover ung internet connection mo pala problema… pero so far nagimprove na. Pag tawag mo at may problema o mabagal connection mo, mabilis maschedule home visite. Pag naschedule ko for home visit aayos ng kusa o bibilis ng kusa ang connection mo. Pag dating ng contractor sasabihin sa yo wala namang problema. Then after a day.. magluluko na naman yung connection mo…. parang naglolokohan lang kayo.. hahaha… Sana lagi kayo magupdate ng comment para yung balak magpakabit eh aware kung ano binibili nilang problema. hahaha ulit…
ann

guys..aq po c chabs 214,um after q magbyad knbitan n kme knbukasan, until now i dont having any roblems regarding with d connection of smart bro..kahilera lng po xe namen ung tower nila d2 sa marikina kya mlaking advantage sken un,,hndi po aq nkranas ng lag sa online games n nilalaro q.ska mabilis xa..
icebox

Wi-fi is a trademark owned by the Wi-Fi Alliance (a non-profit). sa madaling salita wala sila karapatan o binigyan ng karapatan para gamitin ang wi-fi word for their business.. unfair nga naman unless share sila sa kita… XD

regarding naman kung anu magadang dsl, bigyan ko kayo ng tips sa pagpili.

1. Lahat ng dsl provider ay may downtime or bumabagal.
2. kung lahat ng dsl provider ay may downtime, pumili kayo ng provider na maganda ang service incase nagdowntime or may sira ang connection or mabagal? Globe, Pldt, bayantel, etc., ba ito?

2. Para sa akin bayantel. Sila ang pinakamabilis na magbalik ng connectiong ng dsl ko. Kung di nila maayos within 24 hours, may rebate kang 500 peses sa next billing mo? meron ba ang globe or pldt yan?

ang globe maganda lang kapag sa ortigas area ka at makati area. Ask globe kung bakit maganda sa area na yan kc business center.

PLDT, 10 years bago nila ausin ang tawag mo… minsan 1 week umaabot at kung malasmalasin ka pa 2 weeks.. hays…

smart bro, may location na maganda ang connection. kung malasmalasin ka pa naku makakamura ka ng ng CS at mabibitin lang panunuod mo ng scandal sa sobrang bagal ng connection.

Di po ito opinion… ito po ay base on actual exprinces ng mga friends kung may globe, pldt at smart bro. kaya u decide kung ano maganda? mag concentrate kau sa service hindi sa spead and connection kc lahat sila may downtime..

ako bayan dsl at mga friends ko nag switch na sa bayan dsl… so far, so good. wala ako downtime dito sa samapaloc, QC naman mga friends ko…

di lahat ng are may bayan kaya tawag kau sa bayantel 412 12 12…

xxx
Jheimzkie

nkkbanas lagi DC sa garena
nabibitin 2loy pag dota q
ta3 smart ausin nyo nmn
nagbabayad nmn ng maayos
amffffff
Serene

waiting for lock in period din ako na mag expire.. 1 month to go! hehe.

alam mo ann kami rin kahilera ang tower ng smart. pero sana d mo maranasan yung nararanasan ko ngayon. halos every 5 minutes dc. hahaha! kung swerte ka pa walang net.

ganyan sila sa umpisa. walang problema kahit humangin ng malakas. pero after a few months, kapag nagsimula ng maguulan, ayan nagloloko na. to the point na mas pinipili ko na lang mag dial up minsan kaysa ma dc ako ng ma dc at mabitin ang ginagawa ko.

wish ko lang nga magkaron na ng coverage bayan dsl sa lugar namin…
mis05

amf parating nag rerequest time out connecion ko mag 2 weeks na… d nman ganun nung past 3 months… kinakabahan ako baka ito na simula ng kalbaryo ko.. sana maayos connection ko.
willard79

hayyyy kami sising sisi nung nag change kami ng smart bro kace as mdlas cyng mag disconnect kaysa s mag connect sana nmn pki ayos ng lineee smart brooooo
Piece of advise

Hi to all, I am also a subscriber of smart bro, I am on my 2nd month now, on my 1st month, I experienced the fast connection they’ve been telling, after 1 month, It was all disaster already, I am so pissed off, pero kung sasabayan nyo pa ung bdtrp nyo, stress lng yan. relax lng, mag tao lng din ung mga customer support, sure ko na pati cla nasusuka sa smart bro, ang may mali dyan is ung mga engineer, ung ang mga bo bo! so relax lng, kc ako nagawa ko pang maglasing dahil sa smart bro na to! hope nakatulong ako!
berlyn

dapat hindi wireless ang piliin nyo…dapat ung may wire na connection para walang DC…
Anonymous Smar Bro-ken Subscriber

Last week, I started to get a bad connection from my smart bro. When I called up their customer care, they said there is no problem with my connection to their base station. So I ask them what to do and they said they should try to field visit my house to see what’s the problem. It took them about three days from the first time I called them before they visited my house. So a lot of follow up calls were wasted during these three days because I am using my cell fone to call their customer care. And when they checked my connection, they said they don’t see any problem with it. And my connection just magically went on again. So I’m happy again because my connection was back to normal after a week of suffering from bad connection. But 2 hours after their technicians left my house, there you go, my connection was crappy again. I don’t know what’s really going on but I smell something fishy. Is this the way smart value their customers? I’m planning to apply for a position pa naman in their company. But to see their attitutude like this, hell no. I’m not gonna practice my profession with this kind of @#$%!. By the way, this is my 3rd month of subscription. And I think a lot of people here experience the same problem as mine.
smart bro-ken SUCKS!!!

If you are planning to subscribe to smart bro-ken, you better not!. You’ll waste a lot of money. I’m telling you.
frustrated smart broken subscriber

no. 1 tip on WASTING your money – subscribe to smart bro
Lady_Gladiator

SmartBro are evil. Gusto lang nila kunin ang pera mo. I ask my mother to subscribe in SmartBro pero nilagay niya na name sa akin, then siya yong representative ko. Tinggap nila yong cash kahit walang authorization letter from me, pero di na tuloy yong installation dahil marami pa silang alibi.

Pinakuha ko sa Mama ko ang cash, sabi ng SmartBro kailangan daw ako mismo, kahit ang Mama ko ang representative. Corrupt ang SmartBro!!! wag kayo tuloy magsubscribe sa SmartBro. Mastress lang kayo…
http://joomlaguro.wordpress.com/2008/11/25/smart-bro-on-time-disconnection/ joomlaguro

it really sucks the brain out of me! it’s been 3 months of no internet, then when I came along smartbro center to ask for a 1 month refund, the customer care representative reacted at me on why I took so long to follow-up, at the back of my mind i was saying SHIT!, anyways I’ll won’t get back the refund because there’s so many process to go, actually the internet connection does not belong to me it was named to somebody else, but im the one paying for it. the person can nowhere to be contacted. finally ive shifted to a dsl service which is pldt mydsl plan 990, comes free with a phone.
eric

tang ina npakabagal ng net nyu un lng msa2bi ko.. ausin nyu mga koneksyon nyu bgo mwala mga customer nyu ..
nkkaaasar n kyo … sa una lng kyo mbi2lis kpg 2mtagal n mhina n mga radar nyo.. sayang bnbyad ng mga subscriber nyu… ppdiskonek n nmin ung line nmin ..bwisittt……
]
batang_malugkot

well dti po ako sa smartbro kc po sobrng bagal ng connection o kya nmn eh lagi ka dc..lagi n lng cla follow/up o kya eh they’ll fix the problem asap…pero ewan ko lng qng 22o nga..kht nmn po kc name or brand pa ibgay dpt mas mag improve ang servie na bnbgay nla..
smart broke

ok naman po smart bro samin, 9th months na pero 2 palang naging problems, siguro maintenance lang, medyo malayo kami sa tower, btw province nga pla kami(nueva ecija), mabilis naman, minsan test ko umaabot pa ng 2MBPS, madalas 400KBPS, gamit ko more on gaming, depende din siguro sa location,
eric

smen po 100+ lng d po umaabot ng 300 bkit gnun??? Sta cruz , mnila nmn ung location… my alm b kau pde gwn d2
eric

pag nde pb tpos ung lock in period nde mu pde pa terminate ung contract khit nde ka satisfied sa service
smart-BROKE

it’s been a while since i posted my comments/reklamo here and madami parin pla nagrereklamo sa ngaun. i shifted to pldt mydsl after experiencing a disastrous connection with smart-BROKE. many people say depende daw sa location ang connection mo with smart-BROKE. we’ll i think it’s not kc katabi lng ng bahay nmin ung base station nila. it’s in pandacan/nagtahan. so suppose to be maganda sana connection samin but why the hell i still get a crappy connection! sorry ha. antagal ko na wala sa smart-BROKE pero galit parin ako up until now. what can i do. a lot of money is wasted with this bull$#!+ smart-BROKE. i’m so sorry. i shouldn’t be acting like this. nadadala lng ako ng emotions ko. haha. but it’s our right to post comments naman diba so people will see if something is worth gastusing. haha.
Edgardo Delgado

Wala akong reklamo sa service ng smartbro, OK naman sa akin pero yong promo last year nila palpak, kesyo daw may problema sa warehouse hangagng ngayon di pa naaayos, yong unit na napili ko wala pa hanggang ngayon. Sabi nila if one year subscriber ka sa smartbro, you can avail promo, just choose any unit from the list promo and pay for 1 year in installment basis, follow up naman ako lagi same reason pa rin. Ang masasabi ko lang sa smart hwag nang mag-promo kung hindi naman sure. GETS NYO HAH!!!!
ricky martin

ang bagal ng smart bro wifi really sucks, bumubilis lang pag madaling araw.. pero bihira lng!! pnwesto ko na sa buong house ung wifi wala talaga.. nag sisisi ako bat pa smart bro wifi pnakabit ko.. sobrang bagal di ko makapag download lage na ddisconnect..
aries jaucian

ang bagal ng smart bro wifi really sucks, bumubilis lang pag madaling araw.. pero bihira lng!! pnwesto ko na sa buong house ung wifi wala talaga.. nag sisisi ako bat pa smart bro wifi pnakabit ko.. sobrang bagal di ko makapag download lage na ddisconnect..

hay nako mag sara na kayo.. sa mga mag babalak mag pakabit ng smart bro mag isip isip kayo..
smartbroken

SMARTBRO-KEN wahehehe…. kahit mabagal.. pwd pag tyagaan …libre kasi eh hahah kht putol na account pwd pa dn hehehhe…
Evelyn P.

Your SmartBro stinks! And it stinks a lot! I cant believe how slow the connection is and very unstable! The number of bars don’t indicate anything. I am charged as the kbps starts from 0 to upwards and still not be connected while this is going on…and charged as well as the disconnection takes a long time too. I am charged like P50/hr of use including the above glitz and not actual usage. It’s frustrating and so disappointing to use! The truth is…you are good in advertising but not in delivery of service, which means you are after money only, and not honest-to-goodness service! I don’t recommend it to anyone, and will dissuade people from buying it!
http://www.shavingbrushes.org Shaving Brushes

**~ I am really thankful to this topic because it really gives great information ~:~
http://www.darkman.com anti-Smartbro or wi-fi

To SMARTBRO company pede po ba paki ayos ng service nyo dami nag rereklamo wala parin kayong action……SMARTBRO is a SMART company ang buhay nga naman daming manluloko sa mundo itinali ka sa kontrata para di siala malugi ok lang malugi ang customer wag lang sila…hayszzzzzzzzzzzzzzzzz

From Smart Wifi to Smart Bro

Comments

Search

Subscribe

Advertisements

Recent Comments

Recent Posts

Add Us to your Circles