NTC Philippines issues new rules on Globe Smart and Sun prepaid load validity

The National Telecommunications Commission (NTC) has signed the memorandum circular on prepaid-load (Globe, Smart, Sun, etc.) guidelines that will set the new rules on extension of prepaid load purchased by consumers.

New load validity

10-or-less load – 3 days
10-20 load – 7 days
20-30 load – 10 days
30-40 load – 14 days
40-P50 load – 17 days
50-60 load – 20 days
60-70 load – 21 days
70-80 load – 24 days
80-90 load – 30 days
100-150 load – 45 days
150-200 load – 60 days
200-300 load – 90 days
300-600 load – 150 days
600 to 1,000 load – 180 days



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comments

  • teamkapamilya

    wow… thank you NTC… pede n cguro pagtiyagaan yn

  • http://www.welive2are.com Arnold

    dapat any amount below 50 is 30 days. wala ng tingi tingi. konting files lang naman sa server yan. Kung gusto niya pahiramin ko sila ng free HD space ha ha ha

  • nonamer

    nice. sa wakas unting good news naman

  • .,komento.,.

    .,.,WOOOOW.,.,galing nman..,thank you NTC.,.,mgpapalod na tlaga ako nito parati.,

  • charo santol

    yess…………………………………………………….sana matuloy to’………….i love u mtc..hehheee…

  • jzce

    ang problema ko naman, kinakain ng globe ung load ko kpag nagload ako ng 20 pataas!

  • karizma

    is this for real?

  • kapuso since time immemorial

    ay pat-y g-tom naman pala yang globe nangangain..

    yehey! good news yan dahil matetex ko na lagi ang fave kong si Patani, Sugar of sexbomb at yasmi.. naman! bayad na yan!

  • Bosho

    bakit ganun? ang gulo naman!

    Pano pag nagload ako ng P300 na prepaid card?
    Saan pasok yung expiration nun?

    sa 200-300 load – 90 days? o sa 300-600 load – 150 days?

  • fattyacid

    hindi ba pwedeng wala na lang expiration yung mga hindi unlimited na load? as in for emergency use at standby calls lang talaga and will remain valid hanggang sa maubos ang load.

  • jsusies

    nice good news…. to jzce yan din ang problem ko dati…ang gawin mo tawagan mo ang cust service ng globe mag bibigay sila ng direction kung pano tanggalin yung mga subscription mo … yan ang ginawa ko dati everytime i receive a message from 2366 nababawas load ko ng 15 nag inquire ako pano tanggalin ayun wala na me problem about that nagyon….

  • hi

    HINDI LANG NMN DAPAT UNG VALIDITY ANG USAPAN DAPAT TLAGA AT ANG PINAKAPROBLEMA UNG KINAKAIN NILANG LOAD NG TAONG BAYAN N TUMATANGKILIK S SERVICE NILA..WLANG SENSE UNG VALIDITY KUNG PAGKALOAD MO NMN EH KAKAININ AGAD UNTI UNTI LOAD MO THRU SENDING THEIR PROMOS..TRY NYO MAGLOAD NG MALAKI AT MYA2 MGPPDALA NA UNG 239, 234, 235, ETC NG MGA ALERT TAS TRY NYO ULI MG BALANCE INQUIRY, NBAWASAN NA UNG LOAD NYO…HLOS LHAT KMI D2 GANYAN NGYARI..GLOBE & LALO NA SMART GRABE!!

  • migs

    went to bangladesh for a company duty, at ang load nila dun walang expiration, tapos halos 50 centavos lang per minute ang call dun, kaya mas prefer nila dun ang calls kesa text. but here! talk about rip off! simpleng nakaw yun expiration eh, bayad mo nman yun!

  • concern junior citizen

    KUNG DI PA SI SEN. ENRILE ANG NAWALAN NG LOAD, DI MAPAPANSIN ANG MATAGAL NG PROBLEMA NG MAMAMAYAN. ANYWAY THANKS PARIN SA NTC

  • net

    ndi pa ata xa effective 2day???? same pa rin.. kakaload q pa lang ng 200 ganun pa din

  • globesucks

    i think prepaid load should not expire at all or at least give 3 months validity the least for any amount. Kaya nga PREpaid because you paid it before you will use it.

  • http://googles.com RUDS

    wala pala akong macomment dito, POST PAID PO AKO NG GLOBE

  • Fox26asa

    SANA ISINAMAN NA NILA ANG MGA PROMO LOAD!!!
    DI NITO SAKOP ANG ALLTEXT LOAD…

  • http://report eddieson capitulo

    ang smart poeh ay hnd tumutupad sa batas nyo ninakaw ng smart ang load ku sbi ng network ngtxtdaw ako sa simula ng 10pm-6am cnu nmn magttxt ng ganun oras tpos ang sbi ko poeh unli ako ng 20 bkt nawala ung 30load ku ang sagot ng customer service ay airtymbalance daw gs2 kung magreport dyan sa mga nagnanakaw ng load…..magloload kah tpos sila nmn nakikinabang sa mga nakaw n load isipin nyo po yun sabi ng custumer service ngttxt daw ako simula 10pm-6am anung claseng machine merun sila bkit merun ako txt e 2log ako aynaku sana contact me 09107301390

  • april gabriel

    kasama ba ang tok n text sa na gaan text sa mahabang expirarion kc ngloload ako ng gaan text 10,one day expired n agd eh

  • april gabriel

    ano anong klase ng load po ba nag sakop ng long term expiration?

  • chriscille

    nag load ako ng 300 at ang expiration date nya ay june 9 so before june 9, 6 or 7 siguro yun nag load ako ulit ng 300 and may remaining balance pa ako na 100+ pero pag dating ng 9 kinuha nila uy remaining balance ko….tell me fair ba yun?….by the way smart nga pala yung gamit ko……can u do something about this ntc?

  • http://www.friendster.com/eduhduhduh Edward James Galang

    paano ba ito gamitin, dahil may Load akong 389 sa Globe ko, i don’t have any idea how to make this NEW Unlimited Text Offers ng Globe ngayon, any Answer, Suggestion, Tuturials to help me in this Minor Problem, para makatipid na rin ako. :D

    edward
    San Nicolas, Pampanga

  • leng

    kelan ba mag u umpisa yan kc, ang sun ng start na mag xtend pero ang smart at globe hindi pa! tsaka hindi lng nman globe ang patay gutom eh, pati smart nangangain din ng load. TAKAW!

  • leng

    KOREK KA JAN HI, PATAY GUTOM TALAGA SMART GRABE!!! MAPA LOAD OR FREE TEXT KINUKUHA NILA UNTI-UNTI. SANA ETO GAWAN NG PARAAN NG NTC ASAP.

  • rosemary

    i use prepaid here and in the uk. in the uk it never expires, however much or little credit one has. why should it expire? we put our money upfront. no reason to take it from us just cos we leave it untouched for a few days, weeks or months, same with telephone cards, train passes etc, in uk and in japan: no expiry, once loaded.

  • brigette ann

    my problem naman is about people n nambabastos. they send messages thru text tpos hindi ko alam ang owner ng cp number. How can i trace people who are bastos? sbi nya. . . he/she is my officemate. pero s dami ng ofismate ko, . . hindi ko malaman who they are. pls help. w8 for your reply and i will give u the details. I am a globe subscriber. tnx.

  • vien

    ano bng service meron ang smart?pg tuwing gabi matagal dumting ang mga txt nila..pno n lng kung my emergcy n txt q?hindi agad mreceivd..dhil s delay n pgdting ng msgs nila..sna nmn ayucin ng smart ang service nila s mga subscriber nila..

  • Arlyn Mendoza

    pwede po ba na ipa-block yung nanakaw na celphone, kaso wla na po akong proof of ownership ksi na-ondoy po kmi. Celphone number lang maibibigay ko. posible pa ba na ma-block pati yung sim card kc may load pa yun.

  • olins

    pwd po ba sabihin sa smart na itigil na pgpapadala ng 4168 na message na nakakapagpabawas ng load,sana tumigil na sila kc malaki na nmn kinikita nila kya wag nmn masyado gahaman sa pera.

  • vicky

    please stop sending me 4168, 2989, SMAC_ALERT, messages.
    Many thanks.

  • willy

    Grabe tlaga i2ng smart nung friday june 18 lng me nagload ng 100 tpos ngaun june 22 zero balance nko.bkt di pa patawan ng “DEATH PENALTY’itong SMART TELECOMMUNICATIONS sa pagnanakaw nila ng LOAD.

  • http://facebook sam

    basta nalang ako binabawasan ng load ng smart tuwing mag reregistered ako ng unlimited
    pero d nmn ako nakakapsok sa unlmited nila nasasayang yun load ko ko.. ilang beses na nangyayari sakin yun. tumawag ako sa hotline nila pero lagi nilang cnasav na monitored for 24 hours yun network ko. 1 month na wala pang nangyayari sa account ko. di ko magamit ng ayos yun service nila kasi lagi nalang binabwasan yun load ko. lagi silang nangangako na aayusin hanggang ngayon wala pang action! sa nmn po magawan ng ntc ito. sa totoo lang parang cnungaling maga agent nila. ilang bese ko na clang ntawagan pero wala nagyayari. panu ko pa mkukuha yun binawas nila? pinagpapaguran ko bawat sentimo na niloload ko. sana po magawan ng action ang problema ko… maraming salamt po..

  • Arlo

    4168. I did not subscribe to this number but it keeps on sending messages and consumes my load. Please NTC look into this matter. Grabe naman ni ang SMART oi. Pangwarta kaayo.

  • Noel Subrabas

    I want to file complaint with NTC against SMART and GLOBE for the lost cellphone load. How could I prove my case? Do I need any documentary evidence? Does NTC observed rules of evidence peculiar to this case?

  • Noel Subrabas

    Is the law providing for much lesser cost per text message has been implemented? Why is it that text messages still cost Php1.00 per message? What should we do in order to protect our load from being looted by provider?

  • Noel Subrabas

    My kid passaload Php10.00 from my cellphone. before she did it she checked the balance which is Php32.00. After the transfer of SMART has looted me Php5.00. Many times my kids were complaining about lost cellphone load without being used. I, even noticed the same with my own. Now. I am calling the attention of NTC to act on this.

  • Noel Subrabas

    My daughter passaload 10.00 from my cellphone. Before she did it, she check the balnce. It has 32.00. After the transfer of 10.00, I check the balance. I has only 16.00. Clearly, the SMART has taken 5.00 from my load. I am now calling the attention of NTC. Please, act on this

  • koydix83

    To unsubscribe to Smart 4168 promo, type GUESS OFF and send to 4168. These greedy telecoms are robbing us blind!

  • jahne

    bkit gnun tuwing mag loload ako ng regular load…pag mag send n me ng messages enwawala n ung niload ko..syanyang lng ang niloload ko…

  • Mr Pogi

    globe telecom masama ang pagsilbi sa mga subscriber

  • MysteryMan

    pano un? prang ang gulo po saan po un papasok ung load na 20 sa 7 days or sa 10 days…?

  • ayanne

    just wanna know, kung ano problema ng SMART ung sim ko ilang araw ng BANNED d kmkpagtxt kinakain p load, bulmili ko bago sim gnon din may oras n d mkapg cnd ng txt, pno kung importante n ittwag? 4 emergency ?? bkit gnun..??

  • http://none edwin s. calumpang

    I received a text message from a certain ATTY. ALBERT C. CHUA, informing me that i won 780,000 pesos plus a laptop. In the message he asked me to call which i did not for i know this is a scam. my point is, is there no other way where you can trace the source of this text? Here is the number 09393533392 fo the said person.

  • Hernando Borbon, Jr.

    I would always receive a promotional text from 4168, in which, I am not subscribed at all. The problem is that of 2.50 pesos is automatically subtracted from my load every time I receive this “AD”. This is getting outrageous as it goes on and on and I don’t have any idea how to get rid of this. Please help us by stopping this another form of thievery from Smart. Thank you and more power.

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