PLDT MyDSL Modem Settings

In case you accidentally pressed the reset button of your modem and incidentally it’s a zyxel prestige 600 series and you don’t know how to configure it. You called 172 which is the customer service number for PLDT MyDSL and you were told that they’ll send technicians over to your house and that you’ll never know when they’ll arrive then read on.

Follow these steps

Make sure your modem is turned on
Open Internet Explorer
Enter this URL: http://192.168.1.1
If you’re asked to enter a login and password, enter admin for username/login and 1234 for password
You’ll be taken into the zyxel modem configuration menu, choose wizard

Enter the following

Mode: routing
Encapsulation: PPPoE
Multiplex: LLC
VPI: 0
VCI: 100

and then save, that’s it. Your modem is as good as new.

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74 Responses to “PLDT MyDSL Modem Settings”

  1. Jeff Says:

    Hi there! Would you know if the VPI and VCI settings would hold for non-PPPoE service?
    Thanks!

  2. Jobert Says:

    hi. our pldt mydsl connection was new and i was not around during the installation so i dont know on how could i access that pldt modem. i think it is a router/modem. can you pls help me? you said it can be reset? thank you.

  3. martn Says:

    how can i configure my modem so i could use the remaining 3 ports.

  4. Cris Amor Says:

    I am planning for a DSL/Broadband subscription but I do not know when PLDT will have their next generation connectivity (P888) available in our area. Customer Service doesn’t know either when the facility will be available in our place. I am having second thoughts if I’ll subscribe to Globe’s Wireless Broadband which is currently available in our area. Can you give a date when it will be available? By the way, our village’s location is at Vista Verde North Executive Village, Kaybiga, Kalookan City. Only My DSL (Plan 999)is ready as of yet. Hope you can give a feedback soon.

  5. jhun Says:

    i try to configure the prestige 600 i think i miss configure it… for now i cant enter the 192.168.1.1 it always says unable to connect can u help me… pls i try it to reset the router but the same thing happen.. still i cant enter the 192.168.1.1 … im waiting for your help…

  6. mukamo Says:

    @jhun, call pldt customer service at 171

  7. Tam Says:

    Hi!
    I just want to know since it’s PPPoE connection. It should require to put a UN/PW.
    What do we put in???

    Thanks!

  8. Yamada Says:

    your pldt account number and the transaction number… the one you’ll be putting up when making an internet connection through windows/network connections.

  9. noscire Says:

    hi, how can i configure my modem so i can use the three remaining lan port on the modem???

    pls help

  10. xtian Says:

    hi guys, my modem is working pretty good as of now but im planning to add router device for our survielance camera and i cnt access internet with my router. by the way its kinda strange i luk the configurationm of my modem and the UN & PW assign on it is diffrent from the agent on the 172 gave me, is there a problem on it? thnx

  11. ganja Says:

    gud pm…

    paano magconfigure ng mydsl using asusRX3041?

    tnx..

  12. kuting Says:

    why is it i can’t visit the url you said? it wouldn’t open up?

  13. elmo1 Says:

    daming sagot sa mga tanong lol….:D ano yung pldt pldt account number and the transaction number na sa sinasabi nyo po un ba yung dns server kasi gus2 ko mag reset d ko kasi alam ang pass nitong akin ang bagal ng torrent ko d ko ma forward at isa pang bagay bakit d ako maka pasok sa192.168.1.1 yun ang default gateway ko pero dito pwedi ako pumasok 190.43.161.42 kaso wala akong pass :D d pwedi ang default kaya need ko ireset plz repy :D

  14. Yamada Says:

    hmm… ung PLDT account number pati transaction number, eto ung pag mag aapply ka nang connection sa kanila, may ibibigay silang specific number na un ang ggamtin mo as Username and password para maka connect ung DSL mo… kung di mo mapasok ung default gateway na 192.168.1.1 ibig sabihin, di pa sya naka reset, try mo admin1234 or 1234 or admin or admin123456 among those passwords, nakalimtan ko ung isa na nakita ko habang tinatype nung technician dati, pero parang gnun din “admin” then number, so before you reset… kunin mo muna ung Username/password nang account mo sa PLDT, kung alam mo kung kanino naka register ung Username/password mo, or kung makkita mo pa ung papers nyo sa PLDT about sa connection nyo, dun mo mlalaman…

  15. Wyeith Lee Says:

    Good day po, I need help lang po kung paano ko ma configure ang dsl modem ko na zyzel 600. Ang prob lang dito is automatic na ang pag log in. di na ako dumadaan sa user name ang password, Now, I bought EDIMAX wireless router. Paano ko po ma configure ang router sa ganitong systema ng PLDT DSL. Auto connect po kasi. Prob ko nalang is ang pag access sa wifi. Tnx po Wyeith po from Davao City

  16. nashvia Says:

    hi po sa lahat. sa mga interested pong mag subscribe sa PLDT MyDSL plese contact me at 09154933738. im a PLDT FREELANCE sales agent im willing to send you some INFO’s about PLDT MyDSL PLANS residential or business. thank you and God bless…

  17. Mikko Says:

    Ba’t niyo kasi pinipindot ang reset.

    Kung gumagamit kayo ng D-Link DI-524 wireless router, pwede ko kayo tulungan. Just visit my site and use my contact form from there. :D

  18. Chino Says:

    Hey guys, PLDT gave us this modem awhen we first applied for DSL Nokia M5921.E5611.11. Having some problems with our connection recently and I suspect na it may be because of the modem. Should I replace the modem since I guess masyado na outdated yung modem? Thanks ^^

  19. Yamada Says:

    you’re suspecting your modem of what kind of problem? hmm… disconnection ba? lagging? or? … ano ano nga pala ang ginagamit mo sa connection nyo? May router ba yan? ano ano ang nakaconnect? diagnose mo muna sya, try mo iping ung modem mo, have a straight connection between a modem and a pc, Ping mo yung gateway, tignan mo kung mataas ang delay… mostly ang modem pinging <1ms delay, minsan pag may tama na, umaabot na nang 200~500ms ang delay…

  20. jack Says:

    ako gamit ko zyxel p-600 series,pinalitan nila un dati kong modem na ZTE DXDSL 524 kung nde ako nagkakamali.since ng pinalitan nila to ng zyxel,nde n nwala problema ko,lage nlng akong wlang internet.nde nmn nila ginagawan ng paraan.

  21. JASEY_____ Says:

    i think they’ve already replaced the default gateway 192.168.1.1 admin 1234 thing… i cant configure my pldt router now unlike before…

  22. Yamada Says:

    @Jasey

    try to look under your connection properties, under sa support tab makikita mo ung Gateway ip… kung sa password naman, try 1~6 or admin1234…

  23. annie Says:

    hi ask ko lng po…ung bang zyxel na P660R D1 ay my wireless capability?? or you still need a 3rd party router to connect wirelessly.. cause from wat i understnd pag cnabing modem rotuer eh my wireless capability nrin..so i just need someone to clear me of wat i know..

  24. Sys Ad Says:

    Ang ingay nyo, tumawag kayo lahat sa 172!

  25. CArlo Says:

    i have a question po. kpg po ba menyo cra ung phone nkakaapekto p ba un sa connection ng internet mydsl. thnks plssss reply po kau skin sa olrac25@gmail.com ty. god bless u…… c”,)

  26. Yamada Says:

    yep

  27. daniel Says:

    need help, pag nakaturn off youn antivirus ko e nakakainternet ako taz pag naactivate na di na ko nakakaconnect. by the way avast home ed. and anti virus ko

  28. daniel Says:

    by the way daniel_camia@yahoo.com ang email ko, pls help….

  29. babolgam Says:

    I can’t access the configuration menu using 192.168.1.1 . I have a DSL (PPoE) conneciton and also a ZyXeL P600 series. I wanted to check other settings but unfortunately I can’t access the modem. Is there any other way of accessing the modem?

  30. Yamada Says:

    the default 192.168.1.1 doesn’t work?? are you using a router? was the modem directly attached to your pc? hmm, if it doesn’t work, make sure that your modem’s gateway is 192.168.1.1, if not, try seeing it under cmd>ipconfig . or try running an “automatically obtain IP” to see.

  31. babolgam Says:

    Thanks for the info, my lan was set to automatic and the given IP and gateway in the ipconfig are different. I thought that the gateway would be automatically addressed but instead it was different. Thanks anyway

  32. gash Says:

    Same here I cant get in the modem configuration 192.168.1.1. I really need to get in, to reset the modem to change the IP. Resetting the IP is greatly needed for my job. Modem is Zyxel P 660R D1. Any help will be much appreciated. Thanks in advance.

  33. gash Says:

    Btw, I want to reset the modem not through the button at the back of the modem because the modem is too far and it takes a lot of time for the modem to reset rather than resetting it through the modem configuration.

  34. Yamada Says:

    try the i just posted, make a direct connection between the modem.

  35. animo Says:

    pldt bulok. sa akin may sked na walang INTERNET 6pm-10pm

  36. xbash Says:

    guys.. patulong nman kng ano default router settings nang 5-IP’s my accounts is enable for 5-IP’s pero hindi ko magamit lahag kasi hindi enable sa router ko.. my router name is Zyxel p-600 Series..

  37. Yamada Says:

    hindi mo pwedeng gamitin lahat yun simultaneously on 1 pc, ang ibig sabihin nun, you can have 5 simultaneous connections on 5 pcs.

  38. xbash Says:

    Yes po agree, salamat po sa info.. npa setup ko na ulit sa pldt service namin..thank’s po

  39. Anusa Says:

    Hi, I recently found out that PLDT MyDSL facilities is already here in our area. I live here in the main town of Sta. Maria, Bulacan and I’m interested to get the 2mbps package. Is that Xcite? D ko lang alam kung pano mag-aapply. Was trying the online application pero it seems it can’t send thru my application info. Where should I go to inquire? May test period ba? I’m stressed na kc dhil this is going to be my 4th ISP if I decided to pursue. And i really need fast stable connection because I’m a web developer and my livelihood depends on connectivity. So sana hindi crap ang DSL ng PLDT. Thanks!

  40. Ronald Says:

    guys i have a wireless Linksys WAG54G2 router.. ndi ko m set up. hinahanap yung password. try ko n yung admin1234.. etc.. wla p rin.. gumagna nmn 192.168.1.1 yun nga hinahanap autentication password. ndi ko alam.. tnx..

  41. Yamada Says:

    usually, ang login password nang Linksys routers ay, admin/admin… try mo muna ung admin/admin login details.

  42. batang_malugkot Says:

    to ronald:

    try mo po ung 192.168.1.1 pero dpt po kc nkabridge muna ang modem bago ka gamit ng router kc po PPoE ang pldt then uname: admin password: try mo po un..den make sure n alam mo po ang username at password mo..

  43. batang_malugkot Says:

    to ronald:

    try mo po ung 192.168.1.1 pero dpt po kc nkabridge muna ang modem bago ka gamit ng router kc po PPoE ang pldt then uname: admin /password: blank lng po…try mo po un..den make sure n alam mo po ang username at password mo..

  44. ronald Says:

    tnx yamada at batang_malungkot.. nbuksan ko n yung linksys ko.. problema ndi ko p rin ma set up d2 s bhay nmin.. gngmit ko p rin yung zyxel n galing s pldt. cnubukan ko i bridge s zyxel yung linksys ko pero ndi gumana cguro mali lng set up ko. try ko buksna yung modem setting s ng zyxel nkita ko yung setting at nkalagay naka bridge yung option s zyxel yun ang nkahighlight tpos yung routing nka off. ble try ko cya kinonek s linksys ko gnwa ko s setting ng linksys ko pppoe den inayos vpi at vci. ayaw p rin mali p rin cguro gnwa ko. kya gnwa ko tinanggal ko nmn yung zyxel ko at directly yung linksys nmn gmit ko n router n set up lhat pti ethernet at nkabit dsl cable pero ayaw p rin gumana, mali prin set up khit tingnan ko s gateway ng linksys. pnu b i set ung linksys kung gmitin ko cya router, o mas mgnda n gmitin ko p rin zyxel tpos nka bridge dun yung linksys. ndi ko lam gwin, bsta yung gusto ko lng sna mging wifi n d2 s bhay nmin kc ngkalat ang ethernet cable. can u help me guys. mpagana ko linksys modelwag54g2 ko.. slamat.. sna ma explain nyo s akin.. mlaking tulong tlga.. konti lng kc tlga alam ko s networking..

  45. miyuki Says:

    i just replaced my p660r-D1 zyxel modem it’s the compact one
    just a plain modem router.
    my connection doesnt need username or password..
    im under plan 1299

    what config should i use in my new P660HW-D1 modem/wireless g router
    ^^ TIA!

  46. Yamada Says:

    @ronald

    try setting it to “routing” with VCL of 100, hindi ako cgurado kung routing nga ba un or bridge ung option na un, which makes the modem as the dialer, then you’ll be using your router under PPPOE given with the username and password. medyo nakalimutan ko na sya, hindi na ako na eexpose sa setup nang modems and routers, matagal na akong hindi nag ttweak nang network.

    @miyuki

    use the router’s default configuration, Automatic Configuration - DHCP… un lang un. no need to change anything within those fields.

  47. ian Says:

    excuse me pde magtanung may bayad pu ba and intallation pag nag apply aq ng plan 999+ ung telephone?

  48. Yamada Says:

    none, kasama na ang installation dun sa 999.

  49. wappy Says:

    help po…. P-660R-D1 talaga po bang lagi need mag dial ng connection or meron po bang way para mag auto connect na sya every time??? thanks

  50. Yamada Says:

    I Cconfig mo mismo sa Modem/Router as PPPOE, dun mo ilalagay ung Username and password. try mo default gateway na 192.168.1.1 then admin/admin or kung sa pldt yan, admin/1234.

  51. foreplayco Says:

    Hi guys. Pasensiya na po sa newbie question ko, di ako masyadong updated sa pag set-up ng dsl.

    I’m using PLDT Mydsl plan 1299. My problem is I can’t use the connection in my 2 PCs, pag isang pc lang gumagana naman. Ang ginawa ko is parang nilagyan ko ng extension yung mismong modem para makapag-plug ako 2 DSL cable para magamit sa 2 pc pero ayaw niya gumana.

    So the question is, pano ko po magagamit ‘tong dsl ko with 2 desktop pc?

    Thanks in advance po and pasensiya na ulit.

  52. Yamada Says:

    manual connect ka ba using windows network connection?? oh autoconnect ang modem mo? if autoconnect ang modem mo (meaning, wala ka nang kelangan gawin para maka connect sa internet), it should have no problem. unless, manual connect ka, or hindi naka activate ang “DHCP server/ automatically assign IP address”. try to look under windows network connections.

    if naka automatic configuration ang IP, then walang problema dapat yun, if kung merong naka assign, ang ggawin mo sa kabilang PC mo is. Set a preferred IP address for your PC, bawat PC may unique IP address, hindi sila pwedeng magkaparehas, so starting from the guide dun sa Assign IP address, I set mo ung IP address field nang IP address mo, from 192.168.100~192.168.1.150 mamili ka nalang between dun, then dun sa gateway, ang default gateway nang mga modems ay 192.168.1.1, so gayahin mo lang un, then dun sa preferred DNS server, hindi mo actually kelangan kunin ung address nang DNS server mismo, you can just put the gateway itself (192.168.1.1), then dun sa alternate, leave it blank. kung hindi gumagana, send a PM here again.

  53. foreplayco Says:

    Sir Yamada ok na po, nagagamit ko na, kaka-ayos ko lang ngayon, hehehe..

    Thanks po ng marami sir!!! :)

  54. ryanwell Says:

    sir patulong po..nagloloko po ung modem ko kelangan k pa irestart ung modem bgo magkaroon ng internet tas kelangan ding nkaangat ung wire. nu p mssuggest nyo?
    thanks win vista sp1 po ako. pde po b magrequest s pldt ng bgong modem?

  55. Yamada Says:

    mag splice ka nang bagong wires. just cut the ends, tapos kabitan mo nang bagong RJ-45…

  56. dsl user Says:

    hi, i just wanna ask. I had my dsl connection checked and it turned out that my modem is the problem. They told me that I have to buy a new modem from pldt also. Is this true? can’t I buy a new modem from outside? Pldt people said that modems are configured so you really have to get it from them..

    Thanks in advance for the responses.

  57. karlo Says:

    feeling ko pwede yung ibang adsl modem… as long as you can configure it as the main post… it should be alright… iba yata ang modem ng adsl at adsl2+ … adsl lang yata yung sa pldt…

  58. ecd Says:

    to dsl user…

    libre po ang modem na galing sa pldt..pag sire modem mo papalitan nila ng libre

  59. Yamada Says:

    yeah, you can use other modems, VCI configuration lang and some network protocols.

  60. ryanwell Says:

    sir pde ba ako magrequest sa pldt ung lumang router ayw ko kce ung p-600 nla lagi nagloloko. kung pde may bayad po b? mgkno? thanks

  61. foosh Says:

    Good day,

    I’m having trouble browsing.

    I could only access locally-hosted sites all day. I can access a few foreign sites today but Google and Yahoo! still play hide and seek with me. I can’t get to my public mail (Hotmail and Yahoo!), and a hundred other sites. The foreign sites that I am able to access, well, let’s just say that before the index page loads, I have more than enough time to go to the kitchen to make coffee and walk leisurely back to my computer in the bedroom.

    While loading is a problem, but downloading is perfectly normal.

    What could be the problem?

  62. foosh Says:

    Also I noticed that today my ISP address change:

    Today - 124.105.190.33

    Last Night - 124.105.188.76

    What does it mean?

  63. joy2dworld Says:

    Hello! Ask ko lang po pano configure yung wireless settings ng zyxel p660hw-61 (router). Im a pldt plan 1299 subscriber (automatic; no username/pw). I tried to connect it to the modem provided by pldt (zyxel p600 series), it worked fine kung naka connect cia sa laptop using ethernet cable. Kaso, when I tried to connect wireless, nagcoconnect cia sa wireless network pero naka “local” lang. Gusto ko po maka connect wireless. Need ko po help nyo please.. Salamat..=)

  64. diego Says:

    parang pareho ata kami ni ronald ng problema ah….

    Kuha mo na ba ang settings pareng ronald?tulong naman oh…

  65. Gregory Says:

    After PLDT DSL upgraded my connection from 700kbps to 3.5mbps my wireless network cannot connect on PC using Windows Vista. Im using WPA encryption…XP OS PC were able to connect fine, but VISTA??? what is the problem?

  66. asar Says:

    toinks… i cant connect to the internet using PPPoE… 4.5mbps connection… kaya naka dhcp ang connection ko… bagal!!! nag “error 678:” or The remote computer did not respond… pagka PPPoE ang gagamitin ko… nag loloko nanaman pldt…

  67. ryanwell Says:

    pde ba pabilisin ung pldt zyxel modem ung parang s dtng router ng pldt thanks

  68. Rc Says:

    Hello po bakit poh hindi auto connect ang internet ko panu po ba gawin ung auto connect pag on plang ng modem coconect na sia Plan 1200 poh ako

  69. Yamada Says:

    hmm, manual connect ka ba?? ung connect through windows network connections?? pwede mo i-auto yan through the modem, pasok ka sa gateway 192.168.1.1, then try mo i open ung modem, tapos palitan mo ung settings sa wan/lan, PPPOE, then username and password (account number and transaction number? ung username password mo pag cconnect ka sa internet).

  70. ronald Says:

    @diego pare s totoo suko n ako s kakaayos ng settings ng router ko n linksys.. nbsa ko rin n adsl2 yung akin. sna yung luma n lng n modelo nbili ko. mukang d yta tlga pwede gmitin replacement s zyxel ng pldt. o kya hanap n lng ako technician tlga n pwedeng mgtroubleshoot.. gusto ko lng nmn mging wifi d2 s bahy. prob. tlga di ko lng alam kung pnu gawin..

  71. ronald Says:

    @foosh gnyan din problem ng computer ko.. gnwa ko s totoo lng ni reformat ko.. ngback up lng ako ng files. den mtpos yung reformat ngtry n uli ako mg-internet nging ok n.. ndi ko lng sure h. gnun kc gnwa ko. cguro meron png ibng pwedeng gawin. pero s akin kc yun gnwa ko..

  72. toep3t Says:

    zyxel prestige 600 rin pala ang modem ko..thanks

  73. toep3t Says:

    tulong pls.my default gateway is 122.2.32.1,pag type ko sa adres bar ng interne explorer,web page cannot be displayed. ano po ba kailang gawin para maka access?tnx zyxel prestige 600 pala gamit ko..

  74. frank d lacs Says:

    @toep3t

    you have to setup an static ip address, the ip address 122.2.32.1 dchp assign, each time you use the internet you’ll automatically be assign a gateway different from the ones you used a day before.

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