PLDT myDSL Quick Install Kit (QIK)

THIS IS A BOGUS. I applied December 4, 2007 and the modem was installed the following day. Until now — December 17, 2007 — my DSL is NOT YET ACTIVATED. And every time I call Customer Service, they’d advise me to call Tech Support and vice versa. Even the supervisors can’t do anything! I’ve talked to people like Sampaga and Soriano but even they cannot help me with anything. Now I just want my money back, since I’ve never been given such POOR service, but they wouldn’t allow it.

Hi

I sympathize to both of you. These companies cannot deliver what they promised so the least that they can do is to refund the money. Are they that desperate to fool people into subscribing to their service?

Swapang, manloloko, sinungaling, these are the words that best describes these kinds of companies. If these are not true, I hope they will issue a note or any article that clearly explains what will happen, what is happening, and what happened to keep the public informed. If not, then they are simply accepting the fact they they are indeed fooling people and they don’t care as long as they lure people and once they have the money, they’ll keep you waiting and begging for a good service.

Pasensya na po. Can’t help myself.

My boyfriend from the Philippines asked me to apply him for a dsl so he wont have to go to their office to chat with me. I was planning to get this package but i found out from the other users that this isn’t really a good one. I guess I just have to enroll him to the 990php promo.

@mokies
yup, here in us dsl connection is way way faster than those in Phil..me any my family are sharing the same internet connection thanks to wifi. and i still have 48.0mbs speed regardless that we have 5 computers using here at the same time. :)

I tried calling 171 to apply several times, but they keep on telling me that it’s still not available in our area (pasig)..maybe ill juat have to find another isp.

I used to be a PLDT myDSL subscriber. I was very happy with their services although the first 1 1/2 months were terrible but I was advised that internet connection takes a while before you get an established connection. The advised was right.

I am now a globe broadband subscriber because I moved to other place and a friend advised to try globe. the service is terrible. I get no service from time to time and sometimes it takes more than 2 weeks of no connection. What they always promise is that they are going to adjust the bill. Well they did not really adjust the bill. what they did was that they made me look like a liar when I asked where was the adjustment they promised and they said it was not indicated on their record that I am qualified for adjustment. Globe is only after your money. They care less about whether you are satified or not.

@jack
i experienced same thing here in iloilo, starting this month of july. connection is good from around 6 am to around 6 pm also. after that connection will drop every 5 mins and when you get connected, it will be very slow. i just emailed them last week like twice and called them last saturday to complain. right now, as of this writing, connection is good. it aint dropping (yet). so i hope this would continue because that kind of connection is really annoying.

Well, I prefer the Wired Installation rather than having a 384k/512k modem (Wi-fi) and a landline. But it’s only limited on some areas.

pano naman po to natanggap ko na yong modem at nainstall sabi connetcted na pero wala naman narereceive pakets kalokohan naman ng company na ito masyadong toso…dapat sana inaalagaan nyo mga costumer nyo pero hindi niloloko nyo lang sila useless tong modemn nid ring lang ako makakaccess sa net..i just want my money back….!!!!!!!!!!!!!!!!!!!!!!

I never had much stress and hassle time since we subscribed to PLDT myDSL. The trend is, If you don’t have any phone line yet it will cause you to wait much 100x time until the internet service will be activated, for us we actually waited for 3 weeks before the phone line was installed and at this very moment we remain not getting any internet access yet. (pain pain pain 100x) I already emailed the said company but it seems that I am only getting a mediocre response. We also received some calls from their team but then they will just leave you an impression of….. do these people really know what they are doing?..
I personally do not deserve such service or should I say treatment. I work in a call center for internet access abroad and our clients are really demanding about the service I myself also deserve to demand in getting the service I deserve…

This is not worth it after all…

We were about to avail the QIK of pldt.. all this comments are very discouraging.. I hope naman may mga taong magmahal sa gngawa nila and not just lure people into for immediate income, they should render their services well because that’s how they should return the favor when we put our trust in them, and eventually loyalty..

i kinda love my myglobe wireless broadband…but there are certain times i having difficulties for the connection, since i was the only one who had an internet in house my sister is begging me to switch to myDSL..i don’t know but i thinking second thought about leaving globe…since most of us have problems…how can we have a better connections…

@Marice Manatac:
ma’am i think if you need to switch to mydsl you better do some research in your area first if it runs smoothly and fast kasi depende rin sa location meron maganda ang mydsl sa isang area pero sa ibang area maganda naman ang globe or ibang isp.
@others:
if follow ups can’t get through quickly within committed time by the isp, try to visit the isp’s office and complaints should be put into writing yourself so that you’re sure that it’s documented, well at least it worked for me.

just wanna ask, nagrelaunch daw ang QIK DSL? so how was it? better?
my sister wants to avail din kasi since PLDT landline kami.

i think nagrelaunch na ang pldt qik. they have a TV commercial somewhere i saw just very recently.

juana, how fast is qik? at par na ba siya with other broadband services like Sky? 3mbps daw ang bilis eh.

SAME IRR, IM WILLING TO PAY NAMAN, JUST NEED BETTER CONNECTIONS. BIG DEAL YUNG KUNG GANO KADALI MAGKA BROADBAND BUT HOW ‘BOUT TAKING RISKS SA SERVICES?? THOUGH I WANNA TRY THAT KIT NA MADALI LANG DAW IAPPLY..

yung TVC ni ryan a. QIk noh? more to that, this website i think might help in checking kung yung may pldt landline e swak yung location nila for the kit. eto mga tsong.http://myworldmydsl.com/qik/home.aspx

i think the installation fee is for the internet connection (connection to their available port or something like that) if you wan to confirm this you might wanna try calling them again and check if the info given to you is consistent with other agents or visit the nearest pldt office.

walang bayad ang intallation pag nag apply aq ng plan 999+ ung telephone. tama?

hi guys! pwede naman ikabit sa router itong qik right?

I think you can ask help through their customer service. sila pa, basta regarding their service…kahit pagkabit ng router, tutulong yan mga yan. of course they want to establish good rapport with their customers so i guess QIK will come in handy with your own connection via a router.

how come no one makes a review about pldt QIK yet? dapat meron na from one subscriber who really knows IT stuff.

so far the plan 990 has been great! :)

Hello everyone, so far okay naman ang DSL service namen. The QIK has, so far, been without trouble. :)

yes that product is cool for me. it made me stop hopping from one company/product to another. sana naman itong QIK ay tumagal sa akin ng lubusan. lol

i don’t get the reason as to why there are those who know that pldt “sucks” when they’re still a subscriber. i have a friend who’s like that. parang gusto ko sabihin, eh di mag switch ka sa iba! I have received a fair share of bad services from pldt but that doesn’t mean i’m off to others, kasi i also get good service too from them. pana-panahon lang yan. but if pldt really does intend to make their service suck, ibang usapan na iyan. as far as their products like this QIK thing, i hope it’s for the long run and hindi yung mga kung anu-anong gimik pang nalalaman. hehehe yun lang.

party gurl, i don’t know how to make a review either. if you have your own blog, why don’t you write something about it. pero kung biased ka naman, aba wag ka na gumawa ng review. hahaha! you want to make a review about pldts quick install kit?

heller!! just bought my QIK plan. I’m doing further research on this as well kahit bumili na ako. pero totoo bang may contract lock for like a yera?

i think every company naman, mayroong nagrereklamo, and in this situation, sa industry ng internet service, either connection lang at service at nirereklamo. I jumped from one network provider to another til i settled with skybroadband (home) and pldt (office), so it’s all good for me.

to plot banger: ya walang perfect na company. lahat naman may reklamo at nirereklamo eh. come to think of it, isa ako sa mga yun haha. hipocrito talaga ako pero for some reason hindi ako umaalis ng pldt and transferring to other service providers. parang feeling ko kasi waste of time lang at dadaan din ako sa same red tape at maraming kaekekan na di naman kailangan. in other words, ang daming paperwork pa so stay na lang ako.

old school dude, ganun talaga. I mean it’s not only Pinoys who do that pati din naman mga tao sa ibang bansa, hinuhusgahan nila mga ibang company. They always look for a chink in the armor. Totoo nga. But that’s the way to improve the service of those companies under the microscope.

plot banger, it depends on the scope of service on what customers make reklamo about. Is it the tech guys, customer service reps, rude sales people and whatnot? I’ve heard, though, about many sucky things about connection but it doesn’t happen to me on a normal basis.

ewan ko basta connection ko okay naman. wala akong angal. it’s just the tech service guys that really gives me the headache. ayusin lang nila yun, and i’ll be a loyal subscriber. it’s just their service.

pepperoni, i agree with your thoughts. We’re on the same line of thinking. Common sense nga naman. May kaibigan nga ako who can’t settle for one service provider. I asked him nga why he does that, hindi niya din alam pero he gets pissed off sa mga service. Parang hindi mapakali. HA HA HA!

hiiii. inquire lang pohhh. okay bah itong qik? i just wannah knowwww. thank you pohhh

let him surf using your pldt then and see what he/she has to say about it. some people are just plain skeptics don’tyou think?

yeah. they always have a reason or two, regardless kung mababaw or natural lang. they don’t realize that there’s no perfection in the world we live in. ang kikitid ng utak. pero well, buhay nila yon. I’m contented with what i have: family, friends, social life, internet connection, a car that feels like a new one, etc.

diane, you can always make a complaint. Try to threaten and they’ll probably bulge. That’s what I did with them before and now it’s all good.

diane, i can’t blame you. But you should blame PLDT. Try to at least recount the whole story, file a grievance case or whatever. These guys will get their acts straight and perhaps give you more for you to be mum about the issue. lol it’ll create bad PR for them.

Where is the CONSUMER PROTECTION here in the Philippines lalo nat big company like PLDT ang involve against ordinary Filipinos? Para kang hinoldap ng walang kapalag palag.

ohh my god!my friend and i were planning to avail this quick install kit..but im afraid it wont work good as what happened to others who avail or experience the product!mmmmmm:(

is this really any good? I’ve heard both the good and the bad. I’m thinking of inquiring kase.

ahh,,

PLDT MYDSL SUCKS!

i’m applying for this service for almost 1 year, but still, they don’t have any facilities in our place.

@juana gaano ka bilis yung sa quik install kit mo? sakin kasi 35kbps ee nakakaloko na sabi nila 100mbps nd ganito mei kelangan ba ko gawin?

WELL…im kinda disappointed kasi ..31 days na nawala yung phone and dsl ko….id reported that from the very first day up to the following days..i almost called them everyday..and went to their branch office for 4 times…just to have my connection back….dang!

ho!taga PLDT ayusin serbisyo nyo….

Matagal ang installition niyo nag apply ako aug 12 at hanggang ngyun hindi pari activate. ano bayan….

now I just want to know kung ilang meters ang free upon installation then how much per span? thank you and hoping anyone can answer me.