Report establishments that don’t issue official receipts (OR)

Complaints on non-issuance of Official Receipts (OR) by business establishments can now be reported to the Bureau of Internal Revenue (BIR).

Bureau of Internal Revenue Hotline

You can call the BIR hotline at (02) 981-88-88 or you can also e-mail the name and address of the establishment through no-or-complaint@bir.gov.ph for the appropriate action of concerned BIR office. You can then use the official receipts, sales invoice, or cash invoice to join BIR’s Premyo sa Resibo where you can win as much as 1 Million pesos.

Posted in Issues
  • Gil

    I made a three check payments to realty company in Marikina, representing my full down payments for a certain lot here in San Mateo, Rizal.. What was given to me was just an acknowledgement receipt only. I ask for the official receipt from them, however they give me the OR numbers only not the official receipt, allegedly it was given to me already which i immediately denied. I told them that i will not ask for it if it was given to me already. To whom I am going to report this?

  • aries

    Mimax grill at 510 M.H del Pilar Santulan Malabon City, near tatawid panghulo front of mercury drug. They are operating for years now and we as customers never get a receipt even once to think that their sales daily ranges from 8,000-12,000. Hope for fast action, thank you