Metrobank sent out snail mails to cardholders which contain their PIN.
Cardholders can now use their credit cards to access cash from over 600 Metrobank and PSBank ATM’s nationwide or any ATM bearing the VISA or MasterCard/Cirrus symbol here and around the world. It also includes information on how to use the Cash Advance facility.
Prior to this implementation, cardholders were only allowed to make cash advance transactions over the counter and this was not only inconvenient but also quite awkward going to the bank just to get a cash advance.
For other inquiries call the Metrobank Card Hotline at (02) 8700-700 or 1-800-1888-5775 (domestic toll-free).