Pag-ibig Fund (Home Development Mutual Fund or HDMF) now has a hotline for all your concerns.
The telephone number to call is (02) 724-42-44 and it is available 24 hours a day, seven days a week.
HDMF outsourced its contact center operations to Teleperformance which is expected to enhance Pag-IBIG’s customer service and relations services.
“Our OFW members should significantly benefit from the availability of these facilities and need not wait for Philippine office hours to inquire about Pag-IBIG.,” said Pag-IBIG President and Chief Executive Officer, Atty. Darlene Marie B. Berberabe.
You may also email them at contactus@pagibigfund.gov.ph.
They also have a chat support at http://www.pagibigfund.gov.ph/chat.html.
For Facebook users, you may contact them at their official FB page, https://www.facebook.com/PagIBIGFundHDMF/.
For a complete list or directory of their branches, visit http://www.pagibigfund.gov.ph/directory/hdmfoffices.html.
7 Responses
Dear Ma’am, Good Day
I apply for my retirement 3 months ago, I want to know what will be the situation now, I keep on verifying our nearest pagibig outlet Robinson Nova Market they told me it was already on the process, would you kindly expedite as December is fast approaching aside we need that financial support as retired personnel. Tks+Brgds
AHMP! SAAN PO MAKIKITA ANG DOCUMENT NA FINILL UP-PAN?
Good afternoon pwede ko po ba malaman yung MID # ko sa pagibig needed po kasi sa bagong work ko ngayun tpos hindi ko pa alam dahil online lng ako nag register noong 2013. hoping for your response. Thank you
ilang buwan po ba bago ka makapag cash loan sa pag ibig,at ano po abg requirement.
lahat ng contacts tinry ko na wala naman kwenta lahat.. kawawa kaming mga taga probinsya sa PAG IBIG
Pagibig last week pa ako tumatawag wala pa din sumasagot my 30 mins na akong paulit ulit na tumawag. Naku sana po makarating to ky Duterte kasi di maaasahan sabi pa 24/7 yun pala 24/7 ka man na try tumawag wala kang maaasahan galing sa kanila dahil 24/7 walang sasagot sa phone. :(
grabe… sumakit na tenga q sa kari-ring ng telepono.. kung di busy, ring lng ng ring, walang sumasagot… ano ba yan???!!! tga-probinsiya po kmi kya mas gusto nmin tumawag muna…