Pag-ibig Fund (Home Development Mutual Fund or HDMF) now has a hotline for all your concerns.
The telephone number to call is (02) 724-42-44 and it is available 24 hours a day, seven days a week.
HDMF outsourced its contact center operations to Teleperformance which is expected to enhance Pag-IBIG’s customer service and relations services.
“Our OFW members should significantly benefit from the availability of these facilities and need not wait for Philippine office hours to inquire about Pag-IBIG.,” said Pag-IBIG President and Chief Executive Officer, Atty. Darlene Marie B. Berberabe.
You may also email them at firstname.lastname@example.org.
They also have a chat support at http://www.pagibigfund.gov.ph/chat.html.
For Facebook users, you may contact them at their official FB page, https://www.facebook.com/PagIBIGFundHDMF/.
For a complete list or directory of their branches, visit http://www.pagibigfund.gov.ph/directory/hdmfoffices.html.