Western Union Philippines requirements and Valid ID list

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Western Union branchWestern Union Philippines announced that customers need only to present one valid identification to receive money transfers in any of its agent locations across the Philippines.

Please find here a list of valid IDs accepted for WU transactions:

  • Passport
  • Driver’s License
  • Professional Regulations Commission (PRC) ID
  • Integrated Bar of the Philippines (IBP) ID
  • National Bureau of Investigation (NBI) clearance
  • Police Clearance Certificate (Electronic)
  • Postal ID
  • Voter’s ID
  • Government Service and Insurance System (GSIS) e-Card
  • Social Security System (SSS) card
  • Senior Citizen Card
  • Overseas Workers Welfare Administration (OWWA) ID
  • OFW ID
  • Seaman’s Book
  • Alien Certification of Registration
  • Firearm License
  • Employment ID (Government and Private)
  • Student ID (for non-voting/minor age students; not accepted for 18 years and above; during school breaks, FLA’s may accept the old ID and record and the reason for the absence of new one)
  • PhilHealth Insurance Card ng Bayan

With regards to the BIR TIN card, it may only be accepted if the transfer was sent from the Philippines and received in the Philippines. So for example, the money is from abroad say the US then the Tax Identification Number card won’t be accepted.

What are the requirements to receive or claim money at an agent location?

You only need to bring a valid government-issued ID (see above) and the tracking number (MTCN).

How many IDs are needed?

You only need one (1) valid ID.

If you have other questions, you may call Western Union Philippines customer hotline at 02 888-1200 (for calls within Metro Manila) or 1-800-1-888-1200 (toll-free nationwide via PLDT Lines), 1-800-9-888-1200 (toll-free nationwide via Globe Lines) or +632 888-1200 (for calls from overseas).

22 Responses

  1. Hi po pwede po ba kyo ang tmwag dto sa saudi riyahd ng bangko ksi po lgi po slang ng kkmli sa pangalan ng asawa ko .mag 2 weeks na po yung pdla ko di prin knunuha ng asawa ko.lging mli ang pangalan.dn nman po sla msyadong nkakaintindi ng englis.nhhrapan po ako magpalwang s knla.pa help nman po.

  2. it posible to bring a picture copy of my passport,my passport aplaying for husband visa so my passport in abroad for now.
    pwede po khit picture copy ng passport ko kc indi ko hawak ang passport ko s ngaun or khit xerox copy nlng. pra mkauha ko ang pdlang pera ng asawa ko.

  3. Hi. I am 19 years old already pero student I.D lang ang meron ako. And may magpapadala sa akin galing Korea. Can they still accept my School I.D? I’m still attending that school.l and I am still a student of that university. Or anung I.D ang pwede kong makuha asap para maka claim ako in case hindi na pwede ang school I.D ko?

    1. pwde police clearance… you’ll need to have brgy. clearance, cedula, & OR for police clearance makukuha mo yung ID card and police clearance certificate immediately after ng pagkuha nla ng biometrics mo..

  4. Why they refuse philhealth I.d I need the money for my niece meds…this WU is stupid…tinanggal nila sana yung phil health I.d kung di pala pwede bwesit….makasapot

  5. Pwede po ba gamitin ang voter’s certification dahil hindi pa po na-release yung voter’s i.d ko?

  6. Galing ako sa Western Union Ocampo St, Malate Manila pero ayaw parin tanggapin yung student id at bir id ko. I badly need the money na tapos si ate pinapapunta pa ko ng police clearance.

  7. Pwede po ba ang Official Receipt ng Drivers license? Kakarenew ko lang po kasi ng Drivers license. Wala pa daw pong card available.

  8. pwede po ba ako mag claim sa western union with 2 I.Ds (expired passport and expired student i.d)

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